At FREE THE MERKIN, we strive to ensure that everyone can enjoy our collection of unique shirts. We are committed to making our online shopping experience accessible and welcoming to all customers, regardless of their abilities.

Accessibility Statement

This statement was last updated on 8 June 2026. We at FREE THE MERKIN are dedicated to making our online store accessible to all visitors at freethemerkin.com.

At Free the Merkin, we believe everyone should be able to access and enjoy our website, regardless of ability or the technology they use. We are committed to providing an inclusive online experience that enables all customers to browse, shop, and interact with our website as independently and easily as possible.

We strive to ensure our website is accessible to people with disabilities and continue to improve accessibility in line with recognised Australian and international best practices.

Our Commitment to Accessibility

Free the Merkin is committed to making our website as accessible and user-friendly as possible. We aim to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which are recognised as the standard for digital accessibility in Australia.

We also support the principles of the Disability Discrimination Act 1992 (Cth) and acknowledge the importance of providing equal access to our online services for all Australians.

Accessibility Features

To improve accessibility across our website, we have implemented a range of features, including:

Clear and consistent page layouts and navigation.
Logical heading structures to improve readability and navigation.
Descriptive page titles and labels.
Alternative text for meaningful images where appropriate.
Colour contrast designed to improve readability.
Keyboard-accessible navigation where possible.
Forms with clearly labelled fields and instructions.
Responsive design that works across desktop, tablet, and mobile devices.
Content written in plain, easy-to-understand language where practical.
Compatibility with commonly used screen readers and other assistive technologies.
Reduced use of flashing or rapidly moving content that could affect users with photosensitivity.

We regularly review our website and make improvements to enhance accessibility and usability.

Third-Party Content

Some areas of our website rely on third-party services, including payment processing through Stripe and order fulfilment through Printibly.

While we make every effort to work with providers that value accessibility, we cannot guarantee the accessibility of third-party content or services that are outside our direct control.

As a result, some parts of our website may not fully meet accessibility standards.

Ongoing Improvements

Accessibility is an ongoing process. As our website grows, we will continue to monitor, review, and improve its accessibility to provide the best possible experience for all users.

We welcome feedback from customers to help us identify and resolve accessibility barriers.

Physical Store Accessibility

Free the Merkin currently operates as an online clothing retailer and does not have a physical retail store open to the public.

Should we establish physical retail locations in the future, we will endeavour to provide accessible facilities in accordance with applicable Australian laws and accessibility standards.

Need Assistance?

If you experience difficulty accessing any part of our website, encounter an accessibility issue, or require information in an alternative format, we encourage you to contact us.

We will make every reasonable effort to provide the information or assistance you require as quickly as possible.

Accessibility Contact

Free the Merkin

Email: hello@freethemerkin.com.au

Website: freethemerkin.com.au

Response Time: We aim to respond to accessibility enquiries within 5 business days.

Feedback

We value your feedback and are committed to continually improving the accessibility of our website. If you have any suggestions, comments, or concerns regarding accessibility, please contact us using the details above.

Accessibility adjustments on this site

We have made adjustments to this site in accordance with WCAG 2.1 guidelines, and we strive to maintain a level of compliance of AA. Our website content is designed to work seamlessly with assistive technologies, such as screen readers and keyboard navigation. As part of this commitment, we have:

Utilized accessibility tools to identify and resolve potential issues

Set the primary language of our site

Organized content in a logical flow

Established clear heading structures across pages

Provided alternative text descriptions for images

Implemented contrast ratios that meet accessibility standards

Minimized motion to enhance usability

Ensured all multimedia content is accessible

Declaration of partial compliance with the standard due to third-party content.

Some content on our site may rely on third-party sources, which could affect accessibility. We declare partial compliance for the following pages: [list the URLs of the pages].

Accessibility arrangements in the organization

In our physical store locations, we prioritize accessibility by providing features such as wheelchair ramps, accessible restrooms, and designated parking spaces. We continually assess our facilities to enhance accessibility for all customers.

Requests, issues, and suggestions

If you encounter an accessibility issue on our site or require additional assistance, please reach out to our accessibility coordinator:

[Name of the accessibility coordinator]

[Telephone number of the accessibility coordinator]

[Email address of the accessibility coordinator]

[Enter any additional contact details if relevant / available]